Original topic:

heating and weak signals

(Topic created on: 02-26-2021 11:26 PM)
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Sudhirtummewar
Active Level 1
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My M30S  mobile fell display broken. Replaced screen. Also problem in charging. Replaced charging port. But now while charging phone gets heated too much. Also innweak signal calls not connecting properly and affected internet speed.
In strong signals only, proper call connection and internet working.
I had checked Sim card by all means. Sim cards working properly in another device.
Samsung care said no problem in charging port.
What is solution ..?

3 Comments
Ehsank
Expert Level 5
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if you are using cover then remove at the time of charging, and keep phone from display side then observe same heating issue occur
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Others
YES. SAME HEATING ISSUE OCCURES.
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Samsung_Support1
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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