Thanks for showing your interest in Samsung member community. We would like to inform you that this is open forum and everyone is free to share their queries and concern. Samsung Members Community is a place where users can communicate with each other creatively on topics relating to Samsung mobile devices. For Samsung India official troubleshooting steps the relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
