Original topic:

galaxy m30s sluggish charging

(Topic created on: 06-10-2020 09:56 AM)
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ventiaaaaw
Active Level 4
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It's been a months  since facing a issue morning time good charging but whole day it take 8 hours to charge 

image

Service centre guys also not done anything  great they just updated  it....problem persist do something.....#boycottM30s
14 Comments
dhananshu
Active Level 1
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charge your phone in an AC room and place it on a wooden or marble surface. fast charging stops when heating starts.
ventiaaaaw
Active Level 4
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quite a reason
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Jay033
Active Level 3
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Disable fast charging and turn on maximum power saving mode
And charge in cool place
It might work
I also use galaxy m30s
Samsung_Support3
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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ventiaaaaw
Active Level 4
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is any update gonna rectify this problem in future
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