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Original topic:

galaxy f41

(Topic created on: 10-30-2020 01:06 PM)
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sourabh66
Active Level 4
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Others
Hotspot & wifi not working properly
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1 Solution


Accepted Solutions
Solution
Ehsank
Expert Level 5
Others
you can try these steps

1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

2. Or click on "add network "and try to add manually.
If after all settings if won't work then

 3. Reset network settings >Settings>General Management>Reset >Reset network settings)

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9 Comments
amitagnihotri
Active Level 1
Others
what kind of problem you are facing ?
sourabh66
Active Level 4
Others
unable to activate hotspot & wifi....cant connect to other device....after update
Solution
Ehsank
Expert Level 5
Others
you can try these steps

1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.

2. Or click on "add network "and try to add manually.
If after all settings if won't work then

 3. Reset network settings >Settings>General Management>Reset >Reset network settings)
sourabh66
Active Level 4
Others
thank you
Ehsank
Expert Level 5
Others
if my given settings/comments are useful for you then you can accept as solution by CLICKING on 3DOT at my comments
sourabh66
Active Level 4
Others
accepted as solution....thank you
Ehsank
Expert Level 5
Others
thank you too 🙏🤝
cs-member13
Expert Level 4
Others

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Wi-Fi" issue please follow below given step:

>> Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

And to resolve "Hotspot" issue please follow below given step:

>>> Reset the device: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

>> Tap on Settings>Tap on General Management>Tap on Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

sourabh66
Active Level 4
Others
thanks
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