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10-30-2020 01:06 PM in
Others1 Solution
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10-30-2020 02:04 PM in
Others1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.
2. Or click on "add network "and try to add manually.
If after all settings if won't work then
3. Reset network settings >Settings>General Management>Reset >Reset network settings)
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10-30-2020 01:34 PM in
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10-30-2020 01:52 PM (Last edited 10-30-2020 01:52 PM ) in
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10-30-2020 02:04 PM in
Others1. Forget all WIFI devices which were connected earlier.
Again turn on WIFI> Scan> and try to connect.
2. Or click on "add network "and try to add manually.
If after all settings if won't work then
3. Reset network settings >Settings>General Management>Reset >Reset network settings)
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10-30-2020 10:39 PM in
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10-30-2020 11:48 PM in
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01-04-2021 10:29 AM in
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01-04-2021 10:43 AM in
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11-03-2020 04:54 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "Wi-Fi" issue please follow below given step:
>> Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.
And to resolve "Hotspot" issue please follow below given step:
>>> Reset the device: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
>> Tap on Settings>Tap on General Management>Tap on Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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01-04-2021 10:30 AM in
Others