- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2020 11:48 AM in
OthersSolved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2020 01:16 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2020 11:58 AM in
Othersor
if interaction control is enabled then please disable it by going to setting>acceciblity>interaction control.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2020 01:21 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-25-2021 03:58 PM in
Othersbefore touch was not functioning when kept on flat surface, now touch screen fully stopped functioning unable to restart the phone.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2020 01:16 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2020 01:21 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2020 01:26 PM in
Othersaccept as solution by clicking on 3dot at my comments
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2020 01:43 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-29-2020 08:45 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Hope you issue got resolved and if the issue still persists, kindly follow the given below steps to resolve "Touch" issue:
1. Remove memory card
>> Before removing the memory card, first, unmount it for safe removal.
>> On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
>> Tap on Settings> Tap on General Management> Tap on Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-18-2020 02:37 PM in
Others