files dissapeared on sd card

[Zaria]

All the files in my sd card dissapeared, I need helps please I'm using an A30

[Maps_sam07 · Accepted solution]

Please remove the SD card, perform a soft reset, then place it back in the phones. 

To perform a soft reset : 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

[Zaria]

thanks, I'll do that just now