Resolved! Solved

Original topic:

does anyone have this problem 🤔?

(Topic created on: 03-09-2021 02:28 PM)
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H8914
Active Level 1
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When i connect a Bluetooth mouse to my tablet or phone .. i couldnt use the Samsung keyboard at all in any text box ( never appeared) ... if any one face this issue and have a solution for it i will be grateful. 

2 Solutions


Accepted Solutions
Solution
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Hi, you have to manually turn on virtual keyboard if a physical keyboard is connected. The settings is different in OneUi 3 and 2.5 To turn this on in 2.5 and below,

SETTINGS > GENERAL MANAGEMENT > LANGUAGE AND INPUT > PHYSICAL KEYBOARD > SHOW ON-SCREEN KEYBOARD turn this on.

Phy key_0.jpg

Phy key_1.jpg

Phy key_2.jpg

Phy key_3.jpg

View solution in context

Solution
Others
In oneUi 3 and above,
SETTINGS > GENERAL MANAGEMENT > PHYSICAL KEYBOARD > SHOW ON-SCREEN KEYBOARD turn it ON

Phy key 2_0.jpg

Phy key 2_1.jpg

Phy key 2_2.jpg

View solution in context

4 Comments
Solution
Others
Hi, you have to manually turn on virtual keyboard if a physical keyboard is connected. The settings is different in OneUi 3 and 2.5 To turn this on in 2.5 and below,

SETTINGS > GENERAL MANAGEMENT > LANGUAGE AND INPUT > PHYSICAL KEYBOARD > SHOW ON-SCREEN KEYBOARD turn this on.

Phy key_0.jpg

Phy key_1.jpg

Phy key_2.jpg

Phy key_3.jpg

H8914
Active Level 1
Others
thank you very much
it worked
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Samsung_specialist
Community Manager
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Thank you Ambassador for helping out with this!

Solution
Others
In oneUi 3 and above,
SETTINGS > GENERAL MANAGEMENT > PHYSICAL KEYBOARD > SHOW ON-SCREEN KEYBOARD turn it ON

Phy key 2_0.jpg

Phy key 2_1.jpg

Phy key 2_2.jpg