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11-11-2020 09:56 AM (Last edited 11-11-2020 09:56 AM ) in
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11-11-2020 12:59 PM in
OthersTo put your device in safe mode press the power button, when you see the power off option, press and hold the power off option until you see safe mode. Then tap on safe mode.
To exit safe mode restart your device.
Let me know if this solution was helpful 🙂
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11-11-2020 03:56 PM in
OthersIf the issue continues, please call the call the call center and request for Remote Assitance to help resolve the issue. Or, take the device to a certified Samsung Service Center to have it checked out.
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12-09-2020 09:56 PM in
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12-10-2020 09:32 AM in
OthersHi there,
Please bring the device to a Samsung Service Center to get the issue resolved.