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02-14-2020 10:25 PM in
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02-17-2020 05:25 PM in
OthersHi there,
Please perform the following steps:
1- Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->camera).
2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache.
3- Force stop the camera app (Setting > Apps > tap on 3 dots > show system apps > select the camera app > Force stop).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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02-17-2020 11:38 PM in
OthersUnfortunately, I did not follow these steps, but to no avail and it didn't work out.