fafouna
Beginner Level 2
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07-19-2020 12:44 AM in
Others
Pls anyone can help me my S20 camera worked only 2 weeks since I bought it and now is always showing failed for 4 months pls help
3 Comments
BasselK
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07-19-2020 01:48 AM (Last edited 07-19-2020 02:00 AM ) in
Others
Hi, please check the attached video in the link for some helpful tips:
https://youtu.be/wJsbgZs5eQE
To enter Recovery Mode and wipe cache partitions check the video in the link :
https://youtu.be/B3ALUj_xTfo
https://youtu.be/wJsbgZs5eQE
To enter Recovery Mode and wipe cache partitions check the video in the link :
https://youtu.be/B3ALUj_xTfo
MohammedSijah
Expert Level 1
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07-19-2020 05:39 AM (Last edited 07-22-2020 07:56 AM ) in
Others
Hi, just try these. Press and hold your camera app icon. Click Storage > Clear Cache and Clear data.
(This will not erase any of your personal data, but change your camera settings to default).
After that, wipe your cache partition.
(Switch off your phone. Press and hold, power button, Bixby button (if you have that) and volume-up button for 4-5 seconds till the phone turn on and boot into the recovery mode.
Use volume keys to navigate to 'wipe cache partition.' Use power key to select and confirm. Then reboot your device. Normally, this will not effect any personal data or settings.)
https://r2.community.samsung.com/t5/Galaxy-S/Camera-failed/td-p/4908425
(This will not erase any of your personal data, but change your camera settings to default).
After that, wipe your cache partition.
(Switch off your phone. Press and hold, power button, Bixby button (if you have that) and volume-up button for 4-5 seconds till the phone turn on and boot into the recovery mode.
Use volume keys to navigate to 'wipe cache partition.' Use power key to select and confirm. Then reboot your device. Normally, this will not effect any personal data or settings.)
https://r2.community.samsung.com/t5/Galaxy-S/Camera-failed/td-p/4908425
Samsung_special ist
Community Manager
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07-19-2020 04:27 PM in
OthersHey there,
Please visit the nearest service center for the phone to be checked by our team.
https://www.samsung.com/ae/support/service-center/
Thank you