DrTalhaa
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10-17-2024 05:05 AM (Last edited 10-17-2024 05:08 AM ) in
OthersRecently, I purchased a 45-watt charger from the Emporium Samsung store in Lahore. While using the charger, I noticed an unusual noise during the charging process. The noise persisted even when I tried different electrical outlets. Subsequently, I visited the Samsung service center at Khokhar Chowk to report the issue. Upon inspection, the service representative informed me that the charger was counterfeit and not an original Samsung product.
Given this situation, I contacted the Samsung helpline to express my concern about the sale of counterfeit chargers at the aforementioned store. However, the customer service representative merely stated that they do not recommend purchasing accessories from that particular shop and advised that I only purchase mobile devices from there.
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