while watching video on not just youtube also other platforms when I go back from the horizontal fullscreen the video automatically pauses and I cannot play It also after this when I go further back to the home page while the video is still going it just dusappears then I have to restart the phone then aftet one video this problem continues. I use galaxy a15 unfortunately samsung does not give screen recording option or I might just attached the recording...
As per your query, we want to inform you that all devices have different and specific features depending on the hardware and software, and as of now, the screen recording feature is not available on A15 device. We have noted your feedback regarding the same and we request you kindly share the log file regarding the issue. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
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I also got the same problem some days ago while watching youtube. I just switched from landscape to portrait while watching youtube video and the video stopped.
The good part is 'there is a play button to play the video' and the bad part is 'the play button is not working'
I opened settings > apps > youtube > storage > clear cache. This will clear cache for youtube.
This resolved the problem, and I have not faced it after that. Hope this will help you.
If this did not work you can try 'wiping out cache partition' option in 'android recovery mode'
