Original topic:

Youtube Shorts crashing the app?

(Topic created on: 02-17-2021 06:48 AM)
Kalpesh_7702
Active Level 6
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Tgere are no updates recently to the device(A51) as well as the Youtube app.

Cleared YT data, bug resolves for one time and then the same problem again.

Anyone else with the same issue?
4 Comments
Techilicious
Active Level 9
Others
try doing wipe cache partition if done that also then download official YouTube apk from some other safe market
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Kalpesh_7702
Active Level 6
Others
bro i have already wuped data and cache... nothing helps
Kalpesh_7702
Active Level 6
Others
thanks... after one ui 3 it is working fine
Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support