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12-04-2020 10:20 PM in
Others
I checked the master packing slip inside the package and realize it was having different address, But on Box it was my address I have right away initiated return to Samsung for wrong Item deliver and raised ticket to escalate this to their backend team.
Not sure How does this happen? how can they deliver wrong product to me? It's not like I am buying cheap 50$ product, it's very expensive, almost 600$ product. As a person this is very disappointing experience from Samsung. I would request please send me correct item or refund on priority.
Please suggest any other way to get this close.
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12-04-2020 11:33 PM in
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12-05-2020 12:54 AM in
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12-08-2020 09:50 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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12-08-2020 10:00 PM in
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