Mlalramhluna
Beginner Level 4
My samsung galaxy S 10 plus wifi connection keeps disconnecting whenever i tried to download anything. Other phones connected to the same wifi do not face any problem and can easily download. I have tried resetting my network upto factory resetting my phone. Hiwever Downloading over mobile data is possible.
The thing is that, i can download while im using vpn apps like turbovpn.
6 Comments
Sidhabhi
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go to settings .. app... system app.... clear cache of wlan
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Mlalramhluna
Beginner Level 4
i have tried both your suggestions, but still not working. i guess it might be due to my wifi router which have only 2.4 ghz option, syrotech. My previous phone honor v 10 never had any problem, guess they might fixed with an update or i will have to buy a new router/modem. My broadband connection is bharatfibre. anyway thanks a lot.
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I'm facing the same issue. Is this issue resolved for you?
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SID0979
Active Level 1

Found any solution.?  My phone got same issue today. I hard reset it still not working.

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ShaggyMike
Beginner Level 2

I have the same issue. I can stream videos on Youtube but can not download or update apps from google play store at at all.

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