Original topic:

Who has same problem

(Topic created on: 08-15-2022 02:13 PM)
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Happiness8
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The photos and videos from recycle bin in gallery are not deleting automatically after 30 days, the photos gradually reaching till one day without deleting
4 Comments
Others
Same problem. Had to empty the trash manually
Happiness8
Active Level 1
Others
Please submit an error report regarding the same issue.
to let the technical team take it as serious issue

Thx
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Samsung_specialist
Community Manager
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Hi, 

 

Kindly make sure to update the applications from Samsung Galaxy stores.


Go to Settings - Apps - Three dots at the top - Reset app preferences.

 

Go to Settings - Apps - Gallery app - Clear Cache only.

 

If the issue still persists, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).


Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Let us know if this helps. 

Happiness8
Active Level 1
Others
Already did your steps and still
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