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Active Level 7
Samsung Development Team Please Provide new update For A50s....After Update Android Q Camera quality Too Bad than Android P ... Heating issues, And Battle Draining Fast....Some Bugs.. Please Fix It with New Security Patch Level Update....Look At A50s
8 Comments
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Active Level 10
same problem bro front camera pixels down 25mp to 16mp
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Active Level 7
A50s 32mp Camera bro
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Active Level 10
not a50s bro a50
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Active Level 7
okk i know
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Active Level 4
front camera has become worst...
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Active Level 7
Yes
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Active Level 1
aftre new update mobile hotspot connectivity problems with pc
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Active Level 4

Dear Samsung member,

 

Greetings from Samsung Customer Support!

 

Below given steps will improve the picture quality:-
1) Poor Camera Image Quality:- Check physical condition of your camera lens.
2) Please check there is no laminated or tempered glass pasted on camera.
3) Camera > Settings > Reset settings> Reset.
4) Check device in safe mode:- Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the logo appears, press and hold the Volume down key. (To exit safe mode Restart the device).
5) Clear app cache through Device care :-Settings > Device care > Storage > CLEAN NOW.

 

After following the above steps, If issue still persist please do send the log file, so that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).

 

Thanks for writting Samsung.

 

Warm Regards,
Samsung Customer Support

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