I bought M51 a month ago and now I am facing video stabilisation problem on this device. EIS performance is just horrible on M51. Never expected such kind of performance from a samsung phone.
U can try clearing cache of the camera...by long pressing the camera app and opening App info Hope it might help until next update Select my opinions as solution if it works👍
Be assured, to resolve the issue please follow below given steps:-
1. Check device in safe mode:- Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications. To enter in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode restart the device.
2. Reset the device:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. How to reset:- Settings > General management > Reset.
If the issue still persist, kindly register your concern in Samsung Members app along with short video, screenshot and error log file(Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
