Touch issues on A52s

[akshaysarma]

System Ul isn't optimised for the latest version of Android. Screen touches may be delayed or not recognised.

This keeps on repeating on my phone can someone help me on how to resolve it. 

[NSM01125910025101101]

Kindly visit Samsung Service centre tomorrow

[akshaysarma]

Everytime I visit they say you need to factory reset your phone

[NSM01125910025101101]

Then perform factor reset

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we're aware of this issue and are working on a software update (SW patch) to improve the situation. Please keep your device's software version up to date. In the meantime, you can try the following steps as a temporary solution to avoid the problem you're currently facing before the fix is released.

Temporary Workaround Steps:

1. On your new phone (the problematic device), go to Settings > Apps > One UI Home > Storage, and tap 'Clear Data'.

2. On your old phone, open the Gaming Hub (Game Launcher) app > Tap More (in the bottom right corner) > Go to Settings > Show Game Apps > Select and set to 'In Gaming Hub and the Home and Apps Screens' option.

3. Use Smart Switch to transfer your data again, choosing to overwrite existing files.

4. After transferring, set the 'Show Game Apps' option back to 'In Gaming Hub Only' on your new phone (the problematic device). To do this, open the Gaming Hub app > Tap More (in the bottom right corner) > Go to Settings > Show Game Apps > Set to 'In Gaming Hub Only'.

Alternatively, you can try the simplified method:

1. On your new phone (the problematic device), go to Settings > Apps > One UI Home > Storage, and tap 'Clear Data'.

2. Use Smart Switch to transfer your data again, choosing to overwrite existing files.

3. Wait for the data transfer to complete by monitoring the progress through the Quick Panel Notification. Once it's done, you can start using your new phone.

Galaxy device touch issue: Remove the screen protectors and cover from the device once and check the issue after restarting the device.

Press the power and volume down keys simultaneously for a few seconds.

Check space availability: Settings > Device Care >Storage.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
Note: To delete files or uninstall apps you no longer use, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[jsdalal]

What if even after Factory reset, problem persists??