Stuck on Boot loop, can someone help

[Ishan05]

Yesterday,My 7 year old Samsung Galaxy Grand Duos restarted and stuck on Boot/startup loop

And when i entered it in recovery mode, it displayed

Samsungime.apk/(no data available)

I tried  to do wipe cache partition and hard reset, but nothing helped in the normal restart of the phone, can someone help me?

[Ehsank]

ok no problem

[Ishan05]

no , it didn't helped when i held down my volume down key also, the mobile displayed, optimising apps and when it was done, it was stuck on a black screen and the phone was still on as there was a backlight.

[Ishan05]

can you tell what should i do now, i searched the same code on xda and many people had different .apk problem and they had done everything, a person with s10 also had the same issue , what should i do?

[Ehsank]

on this case you have to go service centre or near by trusted repair shop

[Ishan05]

see my new post, other samsung phone my old s3 neo got dead automatically , is samsung doing this purposely, to destroy old phones.

[mukulkevh]

battery issue ....
replace the battery and check the phone...
it may boot.....

[Ishan05]

battery is not available on samsung site

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to kindly visit the service center for physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support