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Original topic:

Stoned moment

(Topic created on: 09-04-2021 11:51 PM)
Mõjøfîŕə
Beginner Level 2
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I need assist with trying to reset or change my password my audio devices like headsets and boom boxes becaue i set a volume limit and as expected i forgot the pass word to allow the phone to go incres volum above 50%  dont know i did it in the first place lol im using a samsung a32
1 Comment
Tsogo_sam05
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Hi, Mõjøfîŕə kindly be advised that the pin cannot be reset from the platform, the only solution is factory data reset.

 

Kindly backup your data and reset your phone to factory.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Cloud and Accounts
4. Tap on Backup and Restore
5. Select Backup.

You can also backup and update using Samsung Smart switch. Herewith Smart switch link: https://www.samsung.com/za/support/smart-switch/ Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Factory data Reset.
6. Tap Reset.

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