Original topic:

Some apps not working properly

(Topic created on: 01-11-2021 11:11 AM)
87 Views
Prathamesh27
Beginner Level 2
Options
Others

I had bought a new samsung m21. But when I try to add pictures on any microsoft or other apps it automatically restarts the app, and I can not do half of my work. Games are okay but important work such as making presentation attaching images to my teams assignment etc.

2 Comments
Ehsank
Expert Level 5
Others
once clear cache and data of Microsoft app and then try
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Others

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes