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01-11-2021 11:11 AM in
OthersI had bought a new samsung m21. But when I try to add pictures on any microsoft or other apps it automatically restarts the app, and I can not do half of my work. Games are okay but important work such as making presentation attaching images to my teams assignment etc.
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01-11-2021 11:30 AM in
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01-12-2021 08:32 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support