Original topic:

So nobody gonna fix entertainer?

(Topic created on: 03-27-2021 12:34 PM)
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Doub1ex
Active Level 5
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Why Samsung member benefit entertainer still not working? 
15 Comments
Doub1ex
Active Level 5
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Hey, so installed the Google play version, entertainer It's ok. But once I upgrade from Samsung shop, the entertainer not working. So It's Samsung's fail.
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Samsung_specialist
Community Manager
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Hi there,

 

You can bring the device to a Samsung Service Center to have it checked out.

 

Or call the call center for remote assistance. Call our toll-free number 800-SAMSUNG (8007267864) (24/7 all weekdays) if you are in the UAE.

 

Also you can download the Smart Tutor app to get support with your technical issue. 

 

Hope that helps!

 
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FAlShari
Active Level 8
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I have reached out to Samsung on this issue they will need few days to push another update that will fix the issue
Doub1ex
Active Level 5
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Sure, thanks for the update.
Alphazor007
Active Level 8
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It was working for a while and then stopped. I thought it was just my bad luck and I had to buy food at full price😑😒
irvine018
Active Level 1
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try the work around posted by samsung specialist. it worked
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