Service Center / Repair

[DepakS]

Why do the service center ask for a different amount ( Which is highter) for the parts than what's shown on Samsung part's site ?

[owl123 · Accepted solution]

Maybe they are quoting with gst added?

[NSM01125910025101101 · Accepted solution]

They add laber charge+ GST included

[DepakS]

Part cost shown as ₹3400 but they are asking like ₹5000

[abhijithjay · Accepted solution]

Assuming that's the total amount, it's including GST and labour charges.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the prices shown on the Samsung website for parts do not include taxes, service charges, or labor fees. The service team will provide a complete estimate that includes these additional costs, with final confirmation provided by them.

Warm Regards,
Samsung Customer Support