I bought 50" The Frame TV 2020 and Q800T Soundbar this month since they both support eARC mode and Dolby Atmos.
Less than a week after, I started noticing serious audio-video sync issues with eARC mode set to Auto (ON).
My setup is as follows:
TataSky HD+ to HDMI 1 of TV
CP Plus CCTVs to HDMI 2 of TV
Q800T Soundbar to HDMI 3 (eARC) of TV
The delays range from milliseconds to sometimes over 10 seconds!
Usually when I turn the TV on it is fine, but after about an hour or sudden switching of sources, the audio starts to lag.
Once the lag starts, it's not just for TataSky, but also for internal TV apps - Youtube, Netflix, all.
I've seen turning the eARC mode off brings relief to it, but it wastes the whole purpose of getting Atmos soundbar.
On the other note, I also hear intermittent popping sounds like a gun shots every now and then from soundbar when in eARC mode.
Yesterday, engineer from service center came over, but he had no idea about the issues and asked me to record a video of the same when it occurs as proof.
It's been less than 10 days, and I'm really not happy with these purchases.
Does anyone else with similar setup face this?
Any fix to this?
Your help would be appreciated.
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