SamsungCloud : Backup Files

[iMAjay]

Hello there. I really need your help. Specifically from the ones who has really great knowledge about tech.

I wanna know... How can I restore my previous backup files from SamsungCloud ? I made a mistake. I was going to restore my backup files but I mistakenly chose backup again. And that backup is being replaced with my actual previous backup. Please help me out. That previous backup contains my most important call logs, contacts, messages. Please help me out.

[Ehsank]

did you try to back up?

[iMAjay]

I took backup 15 minutes ago before resetting my device & I needed to restore that backup. But I mistakenly took another backup after resetting my device. And my older backup gone. 😥

[Ehsank]

🤔🤔🤔
just go to restore and check first size before restore
is restore size is equal to previous backup?

[iMAjay]

No the original backup has been replaced by the new one having nothing in contacts, messages & call logs.

[Ehsank]

by the way call logs, contacts restore when you login into gmail and enable auto sync except messages

[iMAjay]

it's not 😔

[iMAjay]

At least I found call logs for God's sake.
How to restore it?

[Ehsank · Accepted solution]

once you login ur gmail and enable auto sync its auto restore brother just enable auto sync and check after few minutes

[Ehsank]

or just click on specific option that you want