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10-26-2020 05:39 PM in
OthersI had ordered Galaxy Tab S7 +Keyboard cover and received Book cover for tab s7
It has been one month now and got no response from Samsung shop online. Item has been already paid for.
Really pathetic service from customer care. They keep saying we have sent request and that is all! One month has passed and I don't know when I will receive my item.
I have sent numerous emails to Samsung support but just get an automated response with a new ticket no. every time.
Now I don't know what to do and whom to approach. Samsung has just seemed to close all doors and has a turned a deaf ear to my complaints and requests.
Now I will never recommend anyone to buy from Samsung shop online!
If anyone can help
Order no is 11334549863
Date 24 Sep 2020
Ticket no is 1737795
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10-26-2020 08:32 PM in
Othershttps://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=50&si...
then send email to service head
servicehead.in@samsung.com
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10-26-2020 11:43 PM in
Others- Mark as New
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10-27-2020 11:25 AM in
Othersif yes then Twitt and tag Samsung india
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10-27-2020 11:29 AM in
Others