Original topic:

Samsung's issue with Carrier Aggregation

(Topic created on: 06-01-2021 09:49 AM)
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shailendrakrsk
Active Level 2
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Hey everyone,
 Does anyone know what's the issue with Samsung? Why does it not provide carrier aggregation to the mid range smartphones like F62 and a lot of smartphones whose cost is around or under ₹25,000?
 Okay, 5G is being dropped is understandable as to keep the price under budget in that price and features, but what makes them to not includes feature like Carrier aggregation, etc while other makers in the market in the same or a lot lesser price range provide a hell lot of more hardware features and Carrier aggregation as well?
 I mean, what's the point of multi-take if not a lot of people are going to use it very often, while carrier aggregation like basic yet important features are missing out.
 The main problem is, such things are not included in the specifications online and this leaves a user frustated in case they have bought this in that price range...
 Any one up for thought???
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Don't say it's not an issue. Say it's an issue with Samsung's Development and Marketing strategy. You're right by the way, but carrier aggregation has become so common these days that it has started to frustrate the hell out of me for not having it.
Anyway, I appreciate your comment. Much love...❣
Technil
Active Level 6
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In last few weeks I have noticed that almost every 4G enabled devices started giving 4G+ signal. It's not only for newly released device but for 2-3 years old device as well. My 3 years old lenovo K8+ started getting 4G+ signals ( capturing 3 bands at a time in Jio network) which was purchased under 6K. It gives huge speed comparing to my new Samsung galaxy F62. 

Then why only samsung users will not get this basic features in their 25K priced device(Samsung F62) ?
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Others
Exactly that's what I'm saying.
I don't know why they call it a premium feature when 5G is around the corner.
It is more of a necessity now, or everyone should wait for better budget 5G device.
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cs-member13
Expert Level 4
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Others
Where do we find error log for not having Carrier Aggregation which is intentionally not enabled on device?
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Technil
Active Level 6
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do you have the Idea about what are you talking ?
Pls read the concert carefully and try to show some progressive response.
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