Original topic:

Samsung email app notification sound

(Topic created on: 02-02-2024 07:28 AM)
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BAZ-IT
Beginner Level 2
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Earlier was able to choose different notification sounds for multiple email accounts in samsung email app but when i switched to s24 ultra i am not able to choose. Can anyone guide please. #samsungemail
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Samsung_specialist
Community Manager
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Try the below to resolve the issue:

Settings.
Apps.
Email.
Email settings.
Notifications.
Notification Categories.
All your email accounts will show.
Choose ' New email ' for the one you want to choose a tone for.
Sound.
Choose which sound you want for that email account.

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BAZ-IT
Beginner Level 2
Others
Notification categories use to appear in old version but it is not available in current version, please see screenshot. I am facing lot of issues since i cannot have multiple tones for multiple accounts 1707203576840.jpg
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