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06-10-2022 03:23 PM in
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06-10-2022 07:28 PM in
OthersCan you please check any otp received on your registered email?
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06-10-2022 08:49 PM in
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06-15-2022 02:28 PM in
OthersHi,
For your query, please be informed that it would be best to please submit us this issue directly to our concerned team from the link below:
https://help.content.samsung.com/csweb/main/main.do
Then under HOME, select "Samsung account", then click 1:1 ENQUIRY and fill out the form (use the GENERAL on the options to avoid log in requirement). The case will be escalated directly to our concerned team for further assistance. And we'll get back to you as soon as possible with the best solution. After that, click on Contact us.
You can be asked to log in with Samsung account.
When being asked to authenticate there are many options and not limited to mobile number only.
Refer here also: https://www.samsung.com/ae/support/mobile-devices/how-to-set-up-the-double-verification-on-my-samsu...