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Original topic:

Samsung Wallet issue : Couldn't connect to card issuer. Try again

(Topic created on: 11-14-2023 11:30 AM)
186 Views
dean01
Beginner Level 3
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Others
Hi there

I had my mastercard credit card set up on samsung wallet and worked fine. I recently deleted the card and am now attempting to add it back. I get a issue 'Can't connect to issuer. Please try again' after agreeing the card terms. 

I've called my bank and they advise everything is set up fine. My card also loads fine with Google wallet. Samsung support is also limited otherthan advising to refresh cache etc.

Has anyone else experienced this and know a possible fix?

TIA!
3 Comments
tracyyy
Active Level 4
Others
Same with me 🤔
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dean01
Beginner Level 3
Others
Are you standard bank?
tracyyy
Active Level 4
Others
Yes! Card was renewed and...