Samsung Support recent conversation

[Sdhanapal]

I contacted samsung support regarding how to increase the memory value of Graphics card from 1gb to higher . As the display properties displayed as up to 8gb allowed. But tech support responded not possible to upgrade. Felt like investing so much on samsung galaxy book 2 pro 360 but unable to play games ,disappointed 😒

[NOOB_1ST_ACC]

That's not for gaming. For gaming u need gaming laptop

[Samsung_OneUi]

It is a great laptop for official works. For gaming you should go to other laptops.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We have noted down the feedback. We are continuously working for making our products better and more efficient.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support