Original topic:

Samsung M30s touch sensor issue

(Topic created on: 06-14-2021 07:34 AM)
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Mukul4886
Beginner Level 2
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Team in my M30s touch sensor is not working on the left side of screen around 20% left screen touch dont work....i have reset phone removing all data to check any software issue but the problem is not resolved.....my phone is updated with latest software....can someone help how to fix the issue...my phone is 18 month old with no scratches
3 Comments
KCG
Active Level 5
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Bro the problem is not in the software I think it is the display problem go to the nearest Samsung service center and say them ur problem
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Mukul4886
Beginner Level 2
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Thanks for comment I know the final solution will get there only...but i am at my hometown its interior Rajasthan...we dont have Samsung service center here...so i thought if i get any DIY
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cs-member13
Expert Level 4
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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