- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-11-2021 06:37 PM in
OthersI am having severe Heating issue in the Samsung Galaxy F62. Apps close on their own due to the issue. I called them, most of their Service Centers are closed and the ones that are open are far from my house. Samsung Customer Care is also very bad and not helping. Supervisor Mr. Abhishek said, "We cannot make any commitments". My question to SAMSUNG is, as I type this, my phone is under warranty. If it goes out of 14 Day return period and still COVID does not go away, will you still replace with new product?
If anyone knows, please fix this issue. Samsung please provide update to fix the issue. Phone is really hot with normal use, forget gaming!
- « Previous
- Next »
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
05-13-2021 11:47 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-14-2021 01:43 PM in
OthersIt is a brand new phone, bought on 1st May, received on 4th May. NO gaming done on phone, not using while charging, Only using Camera, Social-Media apps, Prime Video, nothing else and still heating issue comes.
I think I have made my issue very clear. Do not share these pathetic articles. Resolve my issue.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-16-2021 01:09 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-16-2021 01:09 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-20-2021 08:02 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-20-2021 08:04 PM in
Others- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2021 04:09 PM in
OthersI am having severe Heating issue in the Samsung Galaxy F62. Apps close on their own due to the issue. I called them, most of their Service Centers are closed and the ones that are open are far from my house. Samsung Customer Care is also very bad and not helping. Supervisor Mr. Abhishek said, "We cannot make any commitments". My question to SAMSUNG is, as I type this, my phone is under warranty. If it goes out of 14 Day return period and still COVID does not go away, will you still replace with new product?
If anyone knows, please fix this issue. Samsung please provide update to fix the issue. Phone is really hot with normal use, forget gaming!
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-04-2021 04:09 PM in
OthersI am having severe Heating issue in the Samsung Galaxy F62. Apps close on their own due to the issue. I called them, most of their Service Centers are closed and the ones that are open are far from my house. Samsung Customer Care is also very bad and not helping. Supervisor Mr. Abhishek said, "We cannot make any commitments". My question to SAMSUNG is, as I type this, my phone is under warranty. If it goes out of 14 Day return period and still COVID does not go away, will you still replace with new product?
If anyone knows, please fix this issue. Samsung please provide update to fix the issue. Phone is really hot with normal use, forget gaming!
- « Previous
- Next »