Original topic:

Samsung A80 calling issue

(Topic created on: 04-07-2021 08:43 PM)
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anshhji
Active Level 3
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Im facing calling issue after ui 3.1 and android 11 update in my device A80. Whenever there is im recieving call the sound is getting delayed with 10-15 sec after connecting moreover the call is getting hung up automatically. And after some time call automatically disconnected due to system UI not repond.
...............
Why samsung team not providing solution to relsove this issue, i am very disappointed with Samsung service.

7 Comments
Anonymous
Not applicable
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This must be Samsung Call app issue. This app is important for receiving calls and more.

That's what happen if the update rolls out before schedule.
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timelapse
Active Level 5
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The tragic part is even after resetting the device issue wouldn't resolve! I reset my device but the problem still persists.
Anonymous
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Yes, because app version is same, before and after reset. A Software update can solve issue.
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timelapse
Active Level 5
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So samsung agrees with the issue and we will be getting the update regarding the resolution of the same.

Screenshot_20210408-065505_Samsung Members.jpg

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matthewT
Beginner Level 2
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I'm using Galaxy A80 ..after upgrading to android 11 and UI 3.1 I'm facing calling issues..I can't hear others for atleast 20 seconds and it hang-up automatically...and also unable to make calls aswell
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Others

In my galaxy a10 updating to android 11 and one UI 3.1 I have no options for call recording... please solve it. 

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