Samsung A80 call issue

[Yogs777]

Dear 

 Samsung company 

 I recently updated my Samsung

 Galaxy a80 smartphone I am facing the problem in my phone ,after

 Updated it got hanged and the 

 problem of connecting calls,

 connecting after the time of

 10-15 seconds . It is very bad

 experience at all

 Kindly lanch the next update so 

 So we could breakout of the problem

 We r facing 

[Maps_sam07]

Hi, Yogs777 kindly backup your data and reset your phone to factory.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Cloud and Accounts
4. Tap on Backup and Restore
5. Select Backup.

You can also backup and update using the Samsung Smart switch and. Herewith the Smart switch link: https://www.samsung.com/za/support/smart-switch/

Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Factory data Reset.
6. Tap Reset.

[ash3004]

Other method please
Than back up

[Nitish1609]

facing same problem

[Sirblackvictory]

I have the same issue, it seems to be a global issues with the OneUI 3 for A80 users. Even if you get other calling apps, it still doesn't produce any sound for incoming calls. 

[Yogs777]

Hi, i received the android update and issue is now resolved.