I have found an issue regarding fingerprint in my mobile. I am not sure whether it is same in most others. Please help me with this ?
When I add my finfmgerprints newly, the fingerprint unlock is working amazing within 1 hour for adding. Later it is taking 3-5 attempts to unlock.
I don't know whether it is cache issue or something. To make it work again flawlessly, I remove and add them again. It works for sometime again and gets worst later.
Can someone please help me?
Please comment and like if anyone is facing same kind of issue.
Just now I registered a request with reference number 3744837770 by talking to Samsung Chat. If anyone wants to make amnedments to my request, please contact them with this service number.
P.s. : I am adding same thumb for 3 times for faster unlock everytime.
I went to service center and highlighted my issue. They said that they will calibrate the fingerprint sensor and re-update the whole device again with latest samsung official OS.
They are confidently saying that this issue will not occue after calibration.
Is it a correct process that they have mentioned ?
After updating on February 2020, when I try to unlock through finger print it doesn't work shown a message fingerprint sensor calibration needed. How to resolve this problem? Model-Samsung A50s
