Original topic:

S10 plus biometrics- Finger print doesn't function, what to do.

(Topic created on: 07-13-2019 10:29 PM)
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dil4
Active Level 3
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Finger print doesn't work
12 Comments
Others
Tru to delete then enter your fingerprint again, if you are still having the same issue again so try to enter the same fingerprint twice like fingerprint 1 and 2
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dil4
Active Level 3
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tried everything in vain. the sensor wouldn't work..not capturing the fingerprint
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MdTajammul
Active Level 7
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better try to reset you mobile only settings not full reset.
MdTajammul
Active Level 7
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From the Home screen, swipe up on an empty spot to open the Apps tray.

Tap Settings > General Management > Reset > Reset network settings.

Tap RESET SETTINGS.

If you have set up a PIN, enter it.

Tap RESET SETTINGS. Once complete, a confirmation window will appear.
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dil4
Active Level 3
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geeat. thanks mo..it reaaly worked.
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MdTajammul
Active Level 7
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oh....my pleasure
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dil4
Active Level 3
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but now the problem is when I restart, it only opens with pin. not face or finger print ?
and how do I lock and unlock phone with finger print
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MdTajammul
Active Level 7
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may help only factory reset....before factory data reset backup all data frm internal memory than factory data reset. "In Shaa Allah" everything will fine
RajeshMK
Active Level 2
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yes in A 50 also I cant register my fingerprint, earlier i was registered and deleted. but now i cant register the same, but others fingerprints can be registered in my phone not my fingerprint.....
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