Regarding 5g network

[ssank]

I am using samsung s21 FE. and I live in 5G enable area(Delhi). But my phone not connect with 5G network. And when I put my sim in another 5G phones it worked but My phone doesn't connect with 5G. Please help.

IMEI - 356350640137708

[ssank]

Already tried. But its not working

[faisalpatel]

Try switching network settings to 5G

[ssank]

Tried. But its not working

[ChinnuRmd]

Hello ssank.
Please wait until further updates to your device. This enables your device to use 5G Services. I hope you understand . Thank you.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support