Recovery mode not opening

[tej_pro]

Soo, i am some problems with my Samsung A15 5G. I wanted to clear my cache using "wipe cache partition." But I am unable to do so because I can't open recovery mode... I tried volume up + power, volume down + power, and also all three buttons! But none of that worked.... it just shows some sort of commands (probably 4 to 5 lines) for some split seconds and restarts.....pls help🙏

[jay280 · Accepted solution]

You need to connect type c cable with another phone.

New phones don't directly go into recovery mode

turn off your phone then connect the type c to another phone follow the steps to go into recovery mode

[tej_pro]

It works! Thx alot🙏

[jay280]

No problem happened with me too while clearing cache partition

[tej_pro]

Hmmm

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[tej_pro]

I have already resolved this problem.
Thank you for response!🙏