Original topic:

QN55Q70T HDR10 in Windows 10 Not Working

(Topic created on: 02-12-2021 05:01 AM)
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danielmontes
Beginner Level 2
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Hello.  I just bought a QN55Q70T and love it, except for the issue I am experiencing while using Windows 10 and my AMD Radeon RX 6900 XT.  When I am on my PC, HDR10 will not stay on when I select it in my display settings.  Samsung provided some guidance which says to use the custom supported resolutions from the user manual, but the problem is, the custom resolution settings in the Radeon software have more parameters than the Samsung QN55Q70T manual has in it.  Anything I have tried doesn't work.  Please help me!

3 Comments
cpkaneria
Active Level 7
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can u raise issue with QLED TV Deptt in your country
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Lahmadi
Active Level 3
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Make sure to use 4:2:2 or 4:4:4 sample colors profile from your GPU settings. And also make sure you are using compatible HDMI cable.
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Samsung_Support1
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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