Problem in Samsung keyboard and camera app

[Atharv23]

Hi,I have samsung galaxy a31 

I have an issue with my camera app 

My camera app is crashing that's why I am unable to capture photos .But in secure folder app my camera app is working normally 

I have another issue with my Samsung keyboard my toolbar is not working since last 3 updates 

Pls help 😭🥺

[NOOB_1ST_ACC]

Do factory data reset after next update

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support