Original topic:

Power button and screen issue

(Topic created on: 09-12-2024 10:07 AM)
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ghosi23
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Today, a single vertical light green line appeared at the right corner of my phone's screen. For last 4-5 days, my phone's power button stopped working. Power button doesn't works on pressing. 

My phone is Samsung A20 which I purchased in July 2019. I did got my screen replaced 1-2 months ago. The andoid version of my phone is 11. 
8 Comments
Mgmileshg
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If its 1-2 months, its under warranty. Immediately go to a service centre and get the screen replaced again.
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ghosi23
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I got my screen replaced in a local mobile repair shop. They didn't gave me any warranty card. They replaced my screen for ₹2500. In samsung service center, they charge a huge amount of money. I don't want to buy a new phone.
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Mgmileshg
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Is your screen working properly? People here got their screen replaced in local shops and found plethora of problems like touch issues and screen calibration issues.
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ghosi23
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Of course. I have no issues with screen. Only two thin green lines are at the corner. I have noticed some change in color after screen replacement. People's face look more peach in color. Rarely I face touch issues
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Mgmileshg
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Good for you. I have currently green line issue on my phone. Wondering where to repair it from. Service centre is charging ₹7500 for screen replacement.
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Mgmileshg
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And for the power button switch to double tap to turn on screen and double tap to lock feature. It'll prevent your usage of power button and elongate its life.
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ghosi23
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But I can no longer take screenshot. I am double tapping to open my phone since power button stopped working. My phone is just 5 years old
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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