Power bank not charging having the said capacity

[Samsung_rwO4jhx]

Bought new power bank one week bank. Capacity stated is 10000MaH. So for my nex galaxy note 10 plus having a batter of 4300MaH should atleast charge twice with the power bank

But post one charge cycle the power bank battery died. So actually it has arounf 4000MaH instead of 10000MaH as stated. Any idea 

[BunnyGirl]

yeah. I explained this topic in my recent post. check my recent post. like if it helps

[xdgone]

power bank all are not as they said , example third party powerbanks said as 10000mah can not give such output or capacity due to faulty assembling of power unit inside it .

[Samsung_rwO4jhx]

But this power bank is of samsung only ...bought from store itself 

[MrSKhan12]

This is the only official Samsung powerbank check yours... if it's same let me know...

[Samsung_rwO4jhx]

Yes this is same

[MrSKhan12]

Then you are getting just right backup from the powerbank because it charges my A50 (4000mah) around 1.4-1.5 times on not using the phone while charging by turning on airplane mode i get around 1.6 times but while using the phone it charges only once or may be 1.1-1.2 times.

[MrSKhan12]

Note 10+ is having a larger 4300mah battery so it's normal if it's charging it 1 time try not to use the device while charging or turning on airplane mode to get more juice from the powerbank

[xdgone]

from where you bought this, provide the product description snapshot from the back of the box with its bar code and ID

[anonymoususer77683]

Probably a faulty unit.