Poor service

[gerrit2112]

Who can i contact in relation to poor service, i have been waiting for my earbuds for over 3 months now to be repaired. Terrible service.

[Maps_sam07 · Accepted solution]

Hi gerrit2112 

Please send an email to tellus@samsung.com with your contact details so we can assist you accurately. 

[Ash577t]

tellus@samsung.com at least the auto reply will give you attention when you use it. but thereafter don't expect much