Original topic:

Phone hanging

(Topic created on: 11-13-2021 09:42 AM)
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Singh18
Beginner Level 2
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I'm using Samsung A80 model & for Las 4 5 days my phones touch is not working properly it stops working then I have to lock my phone & unlock it again so that it can work properly.
3 Comments
Others
Since the issue gets temporary fixed than this could be a bug or a glitch otherwise a 3rd party app causing the issue.

1. Boot in safe mode if the same issue persist than follow the steps below.
2. Backup your data using SmartSwitch
3. Format your device entirely

This should fix the issue. Good luck!
Samsung_specialist
Community Manager
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Thanks Ambassador for your help. 

Samsung_specialist
Community Manager
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Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/