Singh18
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11-13-2021 09:42 AM in
Others
I'm using Samsung A80 model & for Las 4 5 days my phones touch is not working properly it stops working then I have to lock my phone & unlock it again so that it can work properly.
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11-13-2021 03:07 PM (Last edited 11-13-2021 03:20 PM ) in
Others
Since the issue gets temporary fixed than this could be a bug or a glitch otherwise a 3rd party app causing the issue.
1. Boot in safe mode if the same issue persist than follow the steps below.
2. Backup your data using SmartSwitch
3. Format your device entirely
This should fix the issue. Good luck!
1. Boot in safe mode if the same issue persist than follow the steps below.
2. Backup your data using SmartSwitch
3. Format your device entirely
This should fix the issue. Good luck!
Samsung_special ist
Community Manager
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11-14-2021 11:39 AM in
OthersThanks Ambassador for your help.
Samsung_special ist
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11-14-2021 11:35 AM in
OthersHi,
For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/