Phone camera and performance are disappointing

[kuldeepreddy963]

I purchased the Samsung m34 5g 6gb ram and 128gb rom, I preferred Samsung for it's UI and it's familiarity and it's eco system. I was eager when I got the phone. But after using it for the past 3 weeks I am very disappointed because the phone camera is very very bad and gets blurry after zooming 3x. The phone hangs all the time, it is very slow and lags . The phone switches off suddenly when needed, the screen doesn't open after a call ends,..... I hope Samsung fixes my problem

[blablabla76]

Give this phone's camera enough light and it will capture spectacular pics....for less lagging disable glance on the lock screen...debloat your phone...turn off ram plus....dont use 5g when not needed...

[blablabla76]

captured this pic from m34 and its quite good....but ya in low light scenario..this phone is a shitshow.....you can play around with "open camera" app its free on play store and also open source...this does give you better details and less noise in pics

[devansh66]

Put 120hz to 60hz
Uninstall unnecessary applications that you don't use
Increase virtual memory to probably at its max
Use pro mode to make the picture more better, or you can use third party camera app like Adobe Lightroom's camera
Well it's a mid range phone so don't expect much out of the camera but if properly done you cann get great photos especially after a little bit of editing (I use Lightroom mobile)
You can go to developer options and disable animations for much clean experience but I think you are doing some heavy tasks or multi tasking which is slowing down the phone, make a habit of clearing unnecessary opened apps in background when not needed, you will get used to it
The screen doesn't open after a call ends is with nearly every phone I used, you have to press power button like 2 times to open it

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Kindly perform the following steps to resolve your lagging issue.

Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and device Care > Memory
The device's RAM should be free to improve performance. So clear the RAM memory once a day.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot

Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support