Resolved! Solved

Original topic:

POP UP ADS

(Topic created on: 12-30-2021 01:45 PM)
RanjosKE
Active Level 1
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Im using a samsung note 10 plus and ads keep on popping uo while i use the phone,its really irritating is anyone else experiencing this? And how to i block the ads.
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Solution
Alphazor007
Active Level 8
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Okay. I have faced a similar problem before. This happened because one of the apk that you downloaded, installed an adware in your device. This can be removed by uninstalling the apk that you last installed. Also, Go to the apps section and check if there are any apps that you haven't installed or apps without any logo.

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Alphazor007
Active Level 8
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Have you download any apps/apk outside of the play store or the galaxy store? Please describe the nature of the ads. Are these full sized apps covering your entire screen or small banner ads.
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RanjosKE
Active Level 1
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Yes i have downloaded apk apps and the ads come on full screen
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Solution
Alphazor007
Active Level 8
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Okay. I have faced a similar problem before. This happened because one of the apk that you downloaded, installed an adware in your device. This can be removed by uninstalling the apk that you last installed. Also, Go to the apps section and check if there are any apps that you haven't installed or apps without any logo.
RanjosKE
Active Level 1
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Thanks it worked
Alphazor007
Active Level 8
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If this solved your issue, please click thr 3 dots on the right side and mark the reply as solution to help other members
Samsung_specialist
Community Manager
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Hello,

Please note that this might be happening due to installing a third party app, kindly check your apps and try to remove the app causing the issue.