Error while retrieving information from server DF- LIKE THAT
IT JUST STARTED HAPPENING ON ALL PHONE'S PLAY STORE AND I ALSO NOTICED THIS IN MY BOTH PHONE S2O AND J7 DUO any one else also facing the same ,plz check and comment down
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
1: Clear an app's cache, follow the steps: Navigate to Apps> navigate to and open settings> tap apps> View system apps> application > storage> Clear the cache.
2: Switch off your phone for a few minutes and then switch on and wait for a few minutes.
3: Update App if available. Update software: Menu>apps>settings>software update>install.
4: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
