Otg not working

[Prasad_67]

Otg is not working on my samsung galaxy c9 pro. I tried with safe mode but it didn't work. Please suggest. 

[Ehsank]

its earlier worked?

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Try different OTG with your device and check by other pen drive.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support